FAQs
Shipping and Handling
All of our exhausts come with free, economy delivery. We aim to deliver all orders within 5 working days (excludes weekends and bank holidays) from the day of purchase. Our exhausts are delivered by courier and will require someone available to sign upon receipt.
Please be aware that dispatch can take up-to 4 working days. You will receive a tracking number once the item has been dispatched. Please ensure to check your "Junk" e-mail folder for order confirmation and delivery updates.
We will provide our courier with your email and/or phone number so you can receive regular tracking updates. These details will never be used elsewhere.
Please note, that some areas of the UK, including the Scottish Highlands may incur an additional charge. Delivery times may also take longer to certain parts of the UK including Scotland and Northern Ireland.
If there is an issue with delivery, please contact us right away using the "Contact Us" page.
Please note, we currently do not offer International shipping outside of the UK.
Warranty
All of our exhausts come with a 2 year, unlimited mileage manufacturer’s guarantee.
Returns Policy
All returns must be expressed in writing before sending using the “Contact Us” page.
Alternatively, you can use our Returns Centre for quick, easy returns at the link below.
http://hornetexhausts.returnscenter.com
You will be entitled to a full refund so long as the exhaust is still in it’s original, unfitted condition and returned to us within 14 days of receipt. Return postage is paid by the purchaser.
Order Cancellation
Please note, once your order has been placed it may not be possible for us to cancel the order before dispatch.
Please ensure that your full delivery address is correct at the time of purchase, including any house names, numbers, Flat number or Business Name. Your order may be cancelled if an incomplete address is provided.
Exhaust fitting
In some instances, such as when you still have your original exhaust fitted, your original may need to be cut in a specific section before fitting your new Hornet Exhaust.
We always recommend that exhausts are fitted by a professional exhaust fitter. Many local garages will provide this service for a fee.
We recommend obtaining quotes for work before purchasing a new exhaust.
We provide exhaust clamps with most of our items.
As we are only a retailer we do not offer a fitting service ourselves.
What will my exhaust sound like?
All of our exhausts are straight-through, hollowed-core design and in most cases give a much louder and sportier sound.
We have a playlist of videos here which can give you an idea of the sound you should expect from your new Hornet Exhausts:
https://www.youtube.com/playlist?list=LLW-tJykCixPKD0tNjnRSo5w
Will my exhaust pass MOT?
Our exhausts have been mainly developed for race/competition purposes. Due to this, they have not been decibel/emissions tested for road use. As such, we are unable to offer any guarantee on the road legality of the exhaust.
As long as you keep your original catalytic converter then you should be okay on emissions. However, there will be an increase in noise from the car and this is down to the discretion of the MOT tester.
Will your Universal Exhaust fit my car?
As these exhausts are universal exhausts, they are not designed to fit any specific car and may not be suitable for all cars. They will fit most cars, however may require some additional parts and modifications.
You would first need to measure your existing exhaust and double check your current setup to see if our universal silencer will fit. You can find all of the measurements on the listing page.
We offer a range of different universal solutions in a variety of different shapes and sizes.
Complaints
If you have any complaints/enquiries regarding an order, be sure to contact us right away using the "Contact Us" page. We aim to get back to you within 1 Business Day.